Frequently Asked Questions

Do you offer free consultations?

Yes. We offer a free 30-minute online consultation to discuss your space, goals, and support needs.

Is there an in-home assessment?

Yes. If we decide to move forward after the consultation, we will schedule an in-home assessment. The assessment fee is $90. This allows us to evaluate the space and create a realistic plan before organizing sessions begin.

What areas do you serve?

Declutter & Done proudly serves:

• Vaughan

• Richmond Hill

• Thornhill

• North York

• Surrounding GTA areas

Do you provide junk removal services?

No. Declutter & Done does not provide junk removal or disposal services. However, we can help organize and prepare items for donation or coordinate with junk removal companies if needed.

Do you purchase storage bins or organizing products?

Clients are responsible for purchasing any bins, shelving, or organizing products they would like to use. If shopping or pickup assistance is specifically requested, additional fees apply.

What types of clients do you work with?

We work with:

• Busy families

• Moms

• Seniors

• Individuals feeling overwhelmed by clutter or life transitions

Is your approach judgment-free?

Absolutely. We understand that clutter and disorganization can feel emotional and overwhelming. Our goal is to create a supportive, respectful, and comfortable experience for every client.

How long does the organizing process take?

Every project is different depending on:

• the size of the space

• the level of clutter

• the client’s goals

• the pace that feels comfortable

This is something we discuss during the consultation and assessment process.

Do I need to clean before you arrive?

No. There is no need to prepare or clean beforehand. Declutter & Done is here to help without judgment.

How do I get started?

Simply contact us to schedule your free 30-minute online consultation.